Question: _ _ _ _ _ _ _ _ utilizes four stepslong dash identify , differentiate , interact, and customizelong dashto facilitate a relationship with consumers.

________ utilizes four stepslong dashidentify,differentiate, interact, and customizelong dashto facilitate a relationship with consumers.
Question content area bottom
Part 1
A.
Customer relationship management(CRM)
B.
One-to-one marketing
C.
Touchpoint
D.
Sentiment analysis
E.
Marketing analytics

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