Video to watch: https://www.youtube.com/watch?v=-oshTQkkQ5o

1. What are the mission and vision of Zoom? Formulate at least 3 SMART goals that could allow Zoom to reach their vision and mission, in light of the SWOT you just did. Consider Zoom's competitive advantage(s), their strengths and how they deal with their weaknesses, their opportunities and how they deal with threats.
2. Would you say Eric Yuan is a good strategic leader and a good role model for corporate social responsibility ?

Discuss at least the following in your answer:

1) How and why he started Zoom.

2) What his company has done for K-12 Schools in the USA, Japan, Italy and many other countries.

3) How he addressed the privacy issues that gave Zoom a lot of bad press in the Spring of 2020.