Question: Vision Electronics strives to be a customer - friendly organization. Management has continually emphasized to employees he need to be pleasing in attitude and 'conservative
Vision Electronics strives to be a customerfriendly organization. Management has continually emphasized to employees he need to be "pleasing in attitude" and 'conservative in all manners of language, appearance, and dress." Vision Electronics has a wellpublished dress code, which states in part that "employees working directly with customers can only wear headwear officially approved by the company."
Nadia ElSaher is employed by Vision Electronics and has worked two months as a customer service advisor with direct customer contact. Nadia is Muslim and stated that her religious custom requires that she cover her head. She asks that she be allowed to wear a scarf in order to comply with her religious requirements. When asked specifically what the rule is on wearing a scarf she responded, "You are supposed to keep your head covered at all times."
Since her employment, Nadia has work a scarf only occasionally. In the past two weeks her supervisor has observed her wearing a scarf only four times. Her supervisor comments that the scarf is more of a "badhairday scarf." When asked why she doesn't wear a scarf on a daily basis, she replied that some days "she just doesn't.
Consequently, Nadia has been told that she cannot wear the requested head covering. She has challenges management's position, claiming that her religious custom must be accommodated.
Should Vision Electronics be required to accommodation Nadia's requests?
Question options:
Yes because it is a religious accommodation
Yes because no companies should have a dress code
No because that would show favoritism
No because the company has an official dress policy
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