VW has blamed a small group of engineers for the misconduct and claims that members of its
Question:
VW has blamed a small group of engineers for the misconduct and claims that members of its management board did not know of the decade-long deception. Within many organizations, including VW, a high value is placed on people who can deliver results and get things done. This can create a problem known as normalization of deviance, where something bad is done by a member of the group in order to achieve a goal but nobody says anything because everyone is expecting that someone else will instead. As a result, more and more bad behavior is tolerated. Perhaps, the VW engineers felt they had no other option when they realized that they could not deliver the combination of great performance, high gas mileage, and low emissions that had been promised. Some observers believe that the normalization of deviance was perpetuated because VW kept hiring the same type of people with the same viewsengineering graduates who are promotion-obsessed workaholics who have been taught not to say no to managements goals. Do you accept this explanation for the emission scandal at VW? Why or why not?
Project Management Achieving Competitive Advantage
ISBN: 9781292269146
5th Global Edition
Authors: Jeffrey K.Pinto