Waiting Lines Patient Customers An ATM is installed in a train station. Data from similar ATMssuggest one
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Waiting Lines Patient Customers
An ATM is installed in a train station. Data from similar ATMssuggest one person will arrive to use the ATM every 2.75 minuteswith a standard deviation of 3.75 minutes. Once a person is at theATM, a transaction takes 1.75 minutes with a standard deviation of3.75 minutes.
What percent of the day will the ATM be busy? How much time willa person, on average spend in line to use the ATM and what will theaverage line length be?
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Managerial Decision Modeling with Spreadsheets
ISBN: 978-0136115830
3rd edition
Authors: Nagraj Balakrishnan, Barry Render, Jr. Ralph M. Stair
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