Question: Wally's Widget Warehouse takes orders from 7 A . M . to 7 P . M . The manager wants to analyze the process and
Wally's Widget Warehouse takes orders from AM to PM The manager wants to analyze the process and has provided the
following process flow diagram. There are three steps required to ship a customer order. The first step is to take the order from a
customer. The second step is to plck the order for the customer, and then they have to pack the order to ready it for shipping. The
ordertaking step works at a maximum rate of customer orders per hour. Order picking works at a maximum of per hour, and
packing works at per hour.
Wally wants to figure out the followng:
a What is the current maximum output of the process assuming that no one works overtime? For your answers to these questions,
assume that everyone can start working at AM
b How long will the picking and packing operations have to work if we have a day where the order taker works at hls maximum
capacity all day?
Given what is the maximum number of orders walting to be picked?
d Given b Whats the maximum number of orders waiting to be packed?
Management is considering doubling the packing capacity from to orders per hour Please answer the following based on that change.
e How Long will the picking and packing operations have to work if we have a day where the order taker works at his maximum capacity?
f Given e what is the maximum number of orders waiting to be picked?
g Given e what is the maximum number of orders waiting to be packed?
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