Waterway Professionals, a management consulting firm, specializes in strategic planning for financial institutions. Paul Harris and Donald
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Question:
Waterway Professionals, a management consulting firm, specializes in strategic planning for
financial institutions. Paul Harris and Donald Clark, partners in the firm, are assembling a new
strategic planning model for clients to use. The model is designed to be used on most personal
computers and replaces a rather lengthy manual model currently marketed by the firm. To market
the new model, Paul and Donald will need to provide clients with an estimate of the number of
labour hours and the computer time needed to operate the model. The model is currently being
testmarketed at five small financial institutions. These financial institutions are listed below,
along with the number of combined computerlabour hours used by each institution to run the
model once:
Financial Institutions
ComputerLabour
Hours Required
Canadian National
First Funds
Financial Federal
Pacific Coast
Lakeview Savings
Total
Average
Any company that purchases the new model will need to purchase user manuals to access and
operate the system. Also required are specialized computer forms that are sold only by Waterway
Professionals. User manuals will be sold to clients in cases of at a cost of $ per case. One
manual must be used each time the model is run because each manual includes a nonreusable
computer password for operating the system. The specialized computer forms are sold in
packages of at a cost of $ per package. One application of the model requires the use of
forms. This amount includes two forms that are generally wasted in each application due to printer
alignment errors. The overall cost of the strategic planning model to user clients is $ Most
clients will use the model four times each year.
Waterway Professionals must provide its clients with estimates of ongoing costs that are incurred
in operating the new strategic planning model. They would like to provide this information in the
form of standard costs.
d Determine the standard materials cost associated with the user manuals and computer forms for each application of the strategic planning model
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