Question: What action should be taken when there is a failure to get consensus among conflicting employees? say that the injured party is in your thoughts

What action should be taken when there is a failure to get consensus among conflicting employees?
say that the injured party is in your thoughts and prayers
emphasize the need to conform to the decisions of leadership in order to promote unity
refer any complaints to the employee handbook
express the strengths and weaknesses of a decision and how it will be addressed

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