What are business processes? How are they related to information systems?

$$ Define business processes and describe the role they play in organizations.

$$ Describe the relationship between information systems and business processes.

$2-2$ How do systems serve the different management groups in a business, and how do systems that link the enterprise improve organizational performance?

$$ Describe the characteristics of transaction processing systems $($TPS$)$ and the roles they play in a business.

$$ Describe the characteristics of management information systems $($MIS$)$ and explain how MIS differs from TPS and from DSS$.$

$$ Describe the characteristics of decision support systems $($DSS$)$ and how they benefit businesses.

$$ Describe the characteristics of executive support systems $($ESS$)$ and explain how these systems differ from DSS$.$

$$ Explain how enterprise applications improve organizational performance.

$$ Define enterprise systems, supply chain management systems, customer relationship management systems, and knowledge management systems and describe their business benefits.

$$ Explain how intranets and extranets help firms integrate information and business processes.

$2-3$ Why are systems for collaboration and social business so important, and what technologies do they use?

$$ Define collaboration and social business and explain why they have become so important in business today.

$$ List and describe the business benefits of collaboration and social business. $$ Describe a supportive organizational culture and business processes for collaboration.

$$ List and describe the various types of collaboration and social business tools.

$2-4$ What is the role of the information systems function in a business?

$$ Describe how the information systems function supports a business.

$$ Compare the roles played by programmers, systems analysts, information systems managers, the chief information officer $($CIO$),$ the chief security officer $($CSO$),$ the chief data officer $($CDO$),$ and the chief knowledge officer $($CKO$).$