What are the first three steps to take when using the telephone to arrange an appointment for a face-to-face meeting? O Plan your call, state your purpose, and present a brief sales message. State your call purpose, present a brief sales message, and ask for the interview. State your call purpose, ask for the interview, and do not take the first "no." State your call purpose, present a brief sales message, and do not take the first "no." Plan your call, identify yourself and your company, and state the purpose of your call