Question: - What are three specific ways in which computer-aided design (CAD) benefits the design engineer? - Name the four quadrants of the service process matrix.

- What are three specific ways in which computer-aided design (CAD) benefits the design engineer?

- Name the four quadrants of the service process matrix. Discuss how the matrix is used to classify services into categories.

- Which shop-floor scheduling rule would you prefer to apply if you were the leader of the only team of experts charged with defusing several time bombs scattered throughout your building? You can see the bombs; they are of different types. You can tell how long each one will take to defuse. Discuss.

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