Question: What did Philip Crosby mean when he declared, Quality is free. Zero defects is unattainable. Higher quality leads to higher costs, which can be passed

What did Philip Crosby mean when he declared, "Quality is free."
Zero defects is unattainable.
Higher quality leads to higher costs, which can be passed on to consumers.
Quality cost measurement should be expressed in dollars, so management pays attention to it.
Doing the job right the first time is always less expensive.
What did Philip Crosby mean when he declared, "Quality is free."

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

The City Council of the City of Eastover adopted the following budget for its General Fund for 20X8. The budget was not revised during the fiscal year. The budgetary basis was modified accrual. City...

Q:

What did Philip Crosby mean when he declared, "Quality is free." Zero defects is unattainable. Higher quality leads to higher costs, which can be passed on to consumers. Quality cost measurement...

Q:

Question 1 7 1 Point What did Philip Crosby mean when he declared, Quality is free. Quality cost measurement should be expressed in dollars, so management pays attention to it . Doing the job right...

Q:

What did Philip Crosby mean when he declared, "Quality is free." Doing the job right the first time is always less expensive. O Zero defects is unattainable. O Quality cost measurement should be...

Q:

2 1 ) Which of the following is an accurate match of quality gurus and their contribution? A ) Ohno and Shingo - Cause - and - effect diagrams; quality control circles B ) Crosby - Control charts;...

Q:

1 6 ) In which type of processing system would sugar refining be done? A ) Job Shop B ) Batch C ) Assembly D ) Continuous E ) Repetitive 1 7 ) The type of processing system which is used for high...

Q:

Case Summary Read the Discussion Assignment 1-1 on p.24 of the text Winning and Longevity. Select a health care entity to focus on, this could be a clinic or hospital of your choosing. Apply the case...

Q:

competing on quality ARTICLE ANALYSIS For each article in the text that is assigned, you are to prepare an outline of the key concepts of the article, This can be in outline format, but should be...

Q:

Final Paper Instructions/Guidelines: The final paper must be a minimum of 5 pages and a maximum of 7 pages in APA format. You can find APA guidelines in the Week Six folder under final paper tips....

Q:

6. This pertains to a set of functions or activities within an organization that work together to achieve organizational goals that is important to Deming's TQM principles. a. system b. variation c....

Q:

4 Files 12:47 PM Mon May 16 Insert Draw Layout Review View Unit 3Microec0nomics Name: ELASTICITY Use the space below to take notes during class. Elastic: Unit Elastic: Inelastic: Perfect...

Q:

A company makes the following journal entries after preparing a bank reconciliation: Required Explain the likely circumstance behind each of the entries. 1. Accounts Receivable 340 Cash 340 2....

Q:

Compute and interpret the r 2 and r values for the regression analysis described in Exercise 1 (Jessicas coffee shop). Be sure to show the correct sign for r.

Q:

Question 8 5 pts Which of the following three statements is correct? Bondholders have priority on income while common stockholders have priority on assets in a public corporation. Primary markets are...

Q:

Tony is a 25% partner in Hanson Partnership, which operates on a calendar year basis. He received a $60,000 guaranteed payment in the current year for services rendered to the partnership. Guaranteed...