What do you think about the response to the question below? Any personal experience?

Question $--->$Do some online research and find an example of a company that has used technology to substantially improve their business. Describe the technology and its impact on the specific business.

Response $--->$ "Companies are investing in tech, data, processes, and people to enable growth, better decisions, and faster course corrections based on what they learn. Whether a fast$-$food restaurant or an industrial machinery manufacturer, they are all now a tech company. Every business is now data$-$driven, so the thinking goes. Whether shopping as consumers or B$2$B buyers, most people expect some digital interface or storefront for their favorite brands or vendors. Companies are now investing in building teams of data scientists, software engineers, UI experts $($User Interface$),$ and more to drive the next wave of innovation.

Several companies have successfully leveraged technology to transform their businesses. Amazon has utilized a combination of artificial intelligence, machine learning, and data analytics to optimize its supply chain. Netflix, Tesla, Walmart, Starbucks, and others have utilized technology. However, for this discussion, we can focus on Domino's Pizza, which has drastically improved its business using technology.

Dominos implemented a comprehensive digital transformation strategy, focusing on several key technologies:

Online Ordering System: Domino's developed an advanced online ordering platform, including a mobile app, that allows customers to place orders quickly and track their deliveries in real$-$time.

Artificial Intelligence $($AI$)$: They introduced AI$-$powered chatbots to handle customer inquiries and orders, improving customer service efficiency.

Data Analytics: Domino's uses data analytics to understand customer preferences better and optimize its marketing strategies.

GPS Tracking: The GPS tracking system for deliveries gives customers real$-$time updates on their order status.

Impact on Business

Increased Sales: The online ordering system has made it more convenient for customers to place orders, leading to a significant increase in sales. More than $70\%$ of their sales now come from digital channels.

Improved Customer Experience: AI chatbots and real$-$time tracking have enhanced the customer experience by providing quick responses and accurate delivery times.

Operational Efficiency: Data analytics has enabled Domino's to streamline operations, reduce waste, and improve overall efficiency.

Market Leadership: These technological advancements have helped Domino's maintain a competitive edge in the fast$-$food industry, making it one of the leading pizza chains globally."