Question: What does AI do as a supporter in services? Perform independent of employee involvement Add to the service encounter as a visible actor assisting the

What does AI do as a supporter in services?
Perform independent of employee involvement
Add to the service encounter as a visible actor assisting the employee
Act as sole service provider
Operate behind the scenes providing the front-line employee with real-time information and decision-making support
Add to the service encounter as a visible actor assisting the customer
What does AI do as a supporter in services? Perform independent

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