Question: What does Al do as a supporter in services? Act as sole service provider Operate behind the scenes providing the front - line employee with

What does Al do as a supporter in services?
Act as sole service provider
Operate behind the scenes providing the front-line employee with real-time information and decisionmaking support
Add to the service encounter as a visible actor assisting the employee
Add to the service encounter as a visible actor assisting the customer
Perform independent of employee involvement
What does Al do as a supporter in services? Act as

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