Question: What does Al do as a supporter in services? Operate behind the scenes providing the front - line employee with real - time information and

What does Al do as a supporter in services?
Operate behind the scenes providing the front-line employee with real-time information and decision-making support
Add to the service encounter as a visible actor assisting the employee
Add to the service encounter as a visible actor assisting the customer
Perform independent of employee involvement
Act as sole service provider
What does Al do as a supporter in services? Operate behind

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