Question: What does customer relationship management involve? Multiple Choice Integrating all departments and functions throughout an organization into a single IT system so that employees can

What does customer relationship management involve?

Multiple Choice

Integrating all departments and functions throughout an organization into a single IT system so that employees can make decisions by viewing enterprise

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wide information on all business operations.

Analyzing and redesigning workflow within and between enterprises.

Managing information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability.

What does customer relationship management involve? Multiple Choice Integrating all departments

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