Question: What does gemba mean? A . The one true source of information B . Retailing as theater C . Touchpoints along the customer journey D

What does gemba mean?
A. The one true source of information
B. Retailing as theater
C. Touchpoints along the customer journey
D. A seamless experience for the customer
E. Empathy for the customer's experience
What does gemba mean? A. The one true source of information

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