What effect would the additional consultant have on customer service? Would two technical consultants enable Ocala to meet its service guidelines $($no more than $35\%$ of all customers having to wait for technical support and an average customer waiting time of two minutes or less$)?$ Round your answers to two decimal places.

With two consultants, fill in the blank $1$

$7$

$\%$ of customers have to wait, with an average waiting time of fill in the blank $2$

$7\mathrm{.}059$

minutes. Therefore, two consultants

do not meet

service goals.