Question: What features matter to customers? Which do not? What would the optimal card look like? If you were to cluster the customers first and then
What features matter to customers? Which do not?
What would the optimal card look like? If you were to cluster the customers first and then run a separate conjoint on each cluster, do you think the results would vary? Could the bank issue different credit cards to satisfy multiple segments?
What features do you wish the bank had included that might appeal to customers more?
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