Question: What is a response plan? A defined process for deciding what to do with parts or transactions that do not meet customer requirements or expectations.

What is a response plan?
A defined process for deciding what to do with parts or transactions that do not meet customer requirements or expectations.
A defined process that only front line workers are involved in.
A defined process for diagnosing assignable causes when they occur and taking corrective actions to prevent future occurrences.
A defined process that only department managers are involved in.

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