Question: What is not an observation technique a manager can use to recognize when conflict exists in an organization. Be sensitive to the mood and verbal/nonverbal
What is not an observation technique a manager can use to recognize when conflict exists in an organization.
- Be sensitive to the mood and verbal/nonverbal cues of stakeholders
- Have regular conversations with employees and other stakeholders
- Ask trusted staff members to report regularly on what they are hearing among staff
- Treat drops in performance levels as potential conflict red flags
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