Question: What is the difference between a problem and an incident? An incident is a temporary solution while a problem is a permanent fix An incident

What is the difference between a problem and an incident?
An incident is a temporary solution while a problem is a permanent fix
An incident is an unplanned event that disrupts a service while a problem is the underlying cause of one or more incidents
A problem is an unplanned event that disrupts a service while an incident is the underlying cause of one or more problems
There is no difference
What is the difference between a problem and an incident? An

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

As the hospitality industry is customer-focused stat have to deal with multiple questions and problems every day, sometimes at the same time! The ability to think quick on your feet is learned...

Q:

how would i make An updated process architecture of the to-be state this is the original as is analysis and the improvement goal is Communication delays in incident severity rating and assignment The...

Q:

produce a report that describes application of a number of ITIL management practices, in the context of IT services for municipal governments. Report Outline 1. Events, Incidents, Problems, and...

Q:

Subject - training and development. CASE STUDY THE INCIDENT AND APOLOGY On a Saturday night in the fall of 2015, a woman was attending a charity event at a golf and country club in Toronto along with...

Q:

Write two paragraphs for Chapter 12 (Maximum seven grammatically correct complete sentences in each paragraph). One summarizing the chapter and one what you learned in each chapter. It should be your...

Q:

Causby involves a lease to the United States government for an airport built near a chicken farm in 1942: the beginning of U.S. engagement during WWII.[The lower court is the Court of Claims, which...

Q:

governance model to align changing business needs with IT While the Business Monarchy and IT Monarchy archetypes delivery. represent a centralized decision making structure, Feudal archetype reflects...

Q:

??? General Motors and the Ignition Switch Recalls In November 2004, Candice Anderson was driving her boyfriend, Gene Erickson, to pick up his car when her Saturn lon swerved off the road at a slight...

Q:

1. As a vehicle consumer, what can you do, before and after purchase, to prevent death and injury as described in the General Motors and the Ignition Switch Recalls case? 2. Responsibility for the...

Q:

1. As a vehicle consumer, what can you do, before and after purchase, to prevent death and injury as described in the General Motors and the Ignition Switch Recalls case? 2. Responsibility for the...

Q:

Gains and losses incurred at liquidation are distributed to the partners using the residual profit and loss sharing ratios because A) using ownership percentages would permit solvent partners to not...

Q:

Create a dichotomous key for the following organisms: Cat, dog,mouse, E. coli, Saccharomyces Cerevisiae, frog, blue jay,hippopotamus, eagle, sunflower.

Q:

7. Mills Skating Rink holds a weekly ice-skating competition. Competing skaters must perform a two-minute program in front of a panel of judges. The number of judges varies from week to week. At the...

Q:

Make a statement of cashflows in good form. X X M Inbox 2,50 x M Logistics : * Course: ST: X|MyDrive- x B Group 2 Pex Course ID: Cth Moodle X C Get HomeX C Photos Screx Interview X + ....