Question: What is the difference between customer - facing processes and business - facing processes? business - facing processes are front - office processes; customer -

What is the difference between customer-facing processes and business-facing processes?
business-facing processes are front-office processes; customer-facing processes are back-office processes
customer-facing processes are front-office processes; business-facing processes are back-office processes
customer-facing processes are back-office processes; industry-specific customer-facing processes are back-office processes
customer-facing processes are back-office processes; industry-specific customer-facing processes are front-office processes
What is the difference between customer-facing processes and business-facing processes? business-facing

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