What is the main issue in the case study? (answer this one question and leave the rest)

INCIDENT 1 A Matter of Priorities As production manager for Thompson Manufacturing, Sheila Stephens impressed. After a few minutes Sheila's door opened and a supervisor has the final authority to approve the hiring of any new supervisors yelled, "We have a small problem on line one and need your help." who work for her. The human resource manager performs the initial Sheila stood up and said, "Excuse me a minute, Allen. "Ten minutes later screening of all prospective supervisors and then sends the most likely Sheila returned, and the conversation continued for 10 more minutes candidates to Sheila for interviews. before a series of phone calls again interrupted the pair. One day recently, Sheila received a call from Pete Peterson, the The same pattern of interruptions continued for the next hour. human resource manager: "Sheila, I've just spoken to a young man Finally, Allen looked at his watch and said, "I'm sorry, Mrs. Stephens, who may be just who you're looking for to fill the final line supervisor but I have to pick up my wife." position. He has some good work experience and appears to have his _ "Sure thing. Allen," Sheila said as the phone rang again. "Call me head screwed on straight. He's here right now and available if you later today." could possibly see him." Sheila hesitated a moment before answering. "Gee, Pete" she Questions said, "I'm certainly busy today, but I'll try to squeeze him in. Send him 6-26. What should Sheila have done to avoid interviews like this on down." one? A moment later Allen Guthrie, the applicant, arrived at Sheila's office 6-27. Explain why Sheila, not Pete, should make the selection and she introduced herself. "Come on in, Allen," said Sheila. "I'll be decision. right with you after I make a few phone calls." Fifteen minutes later 6-28. What steps in the selection process were missed, if any? What problems might occur as a result of these omissions