What makes a "Product" different from a "Service"? A) Tangible, Production important, Storable, Pre-assessable Quality B) Tangible, Production unimportit, Storable, Pre-assessable Quality C) Intangible, Production unimportant, Storable, Pre-assessable Quality D) Tangible, Production unimportant, Storable, Not Pre-assessable Quality The following items are five (5) of the "Seven Wastes" defined in Lean/TPS: A) Transportation, Motion, Over Production, Delays, Waste B) Transportation, Motion, Over Production, Defects, Waiting C) Transportation, Motion, Over Inventory, Defects, Waiting D) Transportation, Motion, Over Production, Delays, Waiting In Lean/TPS, what's the key (wedge) that makes an improvement stay in effect? A) Kaizen B) Standardization C) PDCA methodology D) Elimination of Waste/Muda The steps of the "Six-Sigma" DMAIC problem solving methodology are: A) Define, Measure, Analyze, Improve, and Correct B) Define, Meditate, Analyze, Improve, and Control C) Define, Method, Analyze, Improve, and Control D) Define, Measure, Analyze, Improve, and Control