What multifaceted purposes does an introduction traditionally encompass in a business call, and to what extent is each purpose realized in the provided introduction in the case iQmetrix and Straker Translation? a) The introduction intricately engages participants and effectively sets expectations, but it falls short of building substantial trust. b) Establishing rapport and controlling processes are the dual objectives of the introduction, both impeccably achieved here. The introduction adeptly serves the purpose of answering questions with enhanced information but somewhat neglects to engage participants. d) Both (a) and (c). ChatGPT To evaluate the multifaceted purposes of an introduction in a business call and their realization in the provided introducti