What traits or skills should a Customer Service Representative possess to use communication technology effectively?

Fantastic news! We've Found the answer you've been seeking!

Question:

Related Book For answer-question

Principles of Operations Management Sustainability and Supply Chain Management

ISBN: 978-0134181981

10th edition

Authors: Jay Heizer, Barry Render, Chuck Munson

See More Books

Posted Date: Oct 25, 2019 11:05 AM

See More Questions

A customer service representative at an electronics store is surfing the Internet using one of the store's display computers. She accesses a web site that shows graphic images of crime scenes....
In November 2015, John Wells, a customer service representative of Bayfield Mud Company, was summoned to the Houston warehouse of Wet-Land Drilling, Inc., to inspect three boxcars of mud treating...
In November 2012, John Wells, a customer service representative of Bayfield Mud Company, was summoned to the Houston warehouse of Wet- Land Drilling, Inc., to inspect three boxcars of mud treating...
What are the side effects of the drugs that are used for treatment of Multiple Sclerosis attacks? Are cataracts a result of steroid use? Is osteoporosis a complication of Multiple Sclerosis?
Sports Life World is a catalog retailer emphasizing outdoor gear, with a focus on fishing and hunting equipment and clothing. It prints an annual catalog containing over 200 pages of products, as...
A researcher uses laser cooling (see Problem 47) to build an atomic trap that contains rubidium atoms of mass 1.42 10-25 kg. If the atoms are separated by 75 nm on average, what speed should they...
Does Fairmont have any personnel whose last name is similar?
Paloma Co. Stars has four employees. FICA Social Security taxes are 6.2% of the first $ 110,100 paid to each employee, and FICA Medicare taxes are 1.45% of gross pay. Also, for the first $ 7,000 paid...
19. Write your first derivative of the following function in the space on the answer sheet. Y 2X2+5X3-X+10 20. Write your first derivative of the following function in the space on the answer sheet....
James Davis owns a small Internet service provider business. Recently, customers have been complaining that they are overcharged and are not receiving timely customer service. Billing rates seem to...
Look, Tim, Ive been told that the competition for the audit of Diamond Health Services is really competitive, and you know what it would mean to the both of us to bring this one in. You would be a...
what extent do norms reflect power dynamics and social hierarchies within societies, and how do they reinforce or challenge existing structures of privilege and oppression?
Please develop/provide an example scenario that illustrates the place that still exists in the Project Management landscape for formal structured Project Management that places an emphasis on...
Critically discuss the efficacy of the current corporate rules on directors' duties. This is question from UK COMPANY LAW provide some details and acts that would assist this.
A body corporate is a legal person that is created and given recognition by the law. The court first recognized the company as an individual having separate legal personality in the case of Solomon v...
The workplace has evolved throughout the years. Today, organizations must adhere to several laws and regulations while maintaining a positive, safe, and diverse environment to be competitive. When we...
Use the following definition of a converging sequence to prove: 3+2n2 lim 2. -n A sequence s, is said to converge to the real number s provided that for every & > 0 there exists a natural number N...
By referring to Figure 13.18, determine the mass of each of the following salts required to form a saturated solution in 250 g of water at 30 oC: (a) KClO3, (b) Pb(NO3)2, (c) Ce2(SO4)3.
The S&OP team at Kansas Furniture, has received the following estimates of demand requirements: a) Assuming one-time stockout costs for lost sales of $100 per unit, inventory carrying costs of $25...
Develop a Process Chart for changing the oil in an automobile.
A fabric firm has received an order for cloth specified to contain at least 45 pounds of cotton and 25 pounds of silk. The cloth can be woven out of any suitable mix of two yarns A and B. They...
Reconsider the data from Problem 57 (Orpheum Productions lighting enhancement). Assume that any money not invested in the lighting enhancements will be placed in an interest-bearing account earning...
An investor has $$100,000$ to invest in a business venture, or she can earn 10 percent/year with a $$100,000$ certificate of deposit for 4 years. Three possible business ventures have been...
This problem is related to Problem 8. Jeff has $10,000 to invest for a period of 5 years. The following three alternatives are available at his bank: Data from problem 8 Jeff has $10,000 to invest...

What traits or skills should a Customer Service Representative possess to use communication technology effectively?

Question:

Expert Answer:

There are certain customer service skills that every employee must master if they are forwardfacing ... View the full answer

Principles of Operations Management Sustainability and Supply Chain Management

Students also viewed these accounting questions