What "values" does Starbucks have? How well do they connect to the present strategy and to the manner in which the company conducts its business?

Select "yes" for those statements below that are accurate and choose $"$no$"$ for those that are not.

Starbucks does not formally have a statement of core values but hints at what its core values are in its mission statement.

Starbucks' values include making Starbucks a great place to work.

Starbucks' values include a centralized decision$-$making company structure.

Starbucks is becoming too focused on growth and profits and less on employees and the company culture.

Starbucks' values include a dedication to ethical sourcing of coffee.

Starbucks ties employee performance to the company strategy, employees who do not meet the high performance standards are fired.

Starbucks' focus on innovation has also led the company to a loss of identity; customers can no longer talk and enjoy a cup of coffee without interruptions.

Starbucks' values include operating the business in an ethical and socially responsible manner.

Starbucks' values include a strong commitment to superior customer service and high values of customer satisfaction.