What would be a great response to this statement:

2 1/2 hours & Sink or Swim, maybe both! & Homeward Bound?

COLLAPSE

2 hours and 30 Minutes:

The portion of this article where the evaluation of bids takes place was conflicting for me. As a business professional, Neil must follow protocol, and even if there is no protocol in place, he should have met with the board prior to meeting with Paul. Although he handled the situation gracefully - it could have gone another way. The dilemma is how and when he should address the allegations brought to the forefront. I believe that Neil should have allowed Paul to address the board and present his grievance. I understand there was a time issue, as the bids were already in place, and IPL being disqualified only left one bidder.

The article does not mention whether Neil was aware of the sudden time changes for the bids to be submitted and, if he did, what was the reasoning behind the two-and-a-half-hour difference.

Sink or Swim, maybe both!

Elon Musk and Tesla grace our media almost daily. Elon Musk has a way of making headlines with every 280 characters he taps submit for on Twitter. I titled this discussion portion Sink or Swim, maybe both, because Tesla initially did not backstroke, front stroke, or doggy paddle well. There were constant delays in getting their technology right and becoming profitable. However, once the floaties were on, according to the article, Tesla made some organizational-wide changes with vendors, pulled it together, and started swimming.

Tying this article into our previous readings - I consider Tesla to have a long-standing first-mover advantage. I believe this to hold as other automakers struggle to compete with Tesla, from efficiency, demand, and network for charging.

Homeward Bound?

As a consumer, I have never been a fan of off-shoring when it comes to customer service; it is a bias that I need to work on - but typically, when I am calling in for customer service, I am already agitated, disgruntled, confused, or angry due to something that is not working. When dealing with customer service for a company that has been off-shored, language barriers usually add confusion - or better yet, when the off-shored companies only have limited access and cannot fully assist, and you have to wait to receive a callback.

The majority of the products here in the US have some off-shoring, whether in the supply chain, before the sell service, or after they sell service, the article does an excellent job at showing the savings and growth that can happen for companies utilizing off-shoring.

One of the best aspects of the digital world is the career opportunities that have opened up with remote work and off-shoring to obtain talent.