what would you do if you misunderstood an important communication? Since this is asking what you would
Question:
what would you do if you misunderstood an important communication?
Since this is asking what you would do, you do not necessarily need to have an example. The question is asking about the quality of your listening skills, your honesty, your resilience, courage, communication skills, and ability to learn from your own mistakes. Depending on how far the 'job' has progressed under the misunderstanding, it is an uncomfortable situation to be in. The interviewer wants to know how you'd handle it. Would you blame someone else, try to cover it up or smooth it over, ignore it, or come clean? What would you learn from the experience?
Key points for your answers:
Show you can relate to the situation and the sinking feeling that would accompany it
Use this as an opportunity to emphasise your active listening skills
As a learning point, focus on the importance of playing back what you've understood to confirm the details and checking in throughout the delivery of the project
Don't tell them you'd brush it under the carpet, hope no one notices or blame anyone else!
Explain that you'd own up to making the mistake as soon as you'd realised you'd made one
IMPORTANT
-Answers aligned to the kill listed in the job ad (provided).
- Response included relevant examples/ practical experiences.
The job ad:
Management Accounting Information for Decision-Making and Strategy Execution
ISBN: 978-0137024971
6th Edition
Authors: Anthony A. Atkinson, Robert S. Kaplan, Ella Mae Matsumura, S. Mark Young