What you need to do: For this assignment, you will need to provide a written script of a verbal warning that you will give to an employee who was rude to a customer. - You are the store manager of a grocery store. - Sonia is a cashier with five years seniority with a clean discipline record. - Sonia was rude to a customer when she yelled at a customer to pack their own groceries in front of other staff and customers. Instructions: - As the store manager, write a script of what would you say to Sonia that would constitute a verbal warning. - Ensure to cover the three required parts to any discipline. - You will be graded on the thoroughness of message and overall professionalism, including grammar and readability Note: your assignment will receive a grade of zero if: - it is not a verbal warning and/or - it does not contain references and/or - it is not about an employee who was rude to a customer