Question: When an organization is evaluating its performance, it should not only consider its financial health. The use of a q , enables organizations to measure

When an organization is evaluating its performance, it should not only consider its financial health. The use of a

q,

enables organizations to measure other factors relevant to organizational performance as well, such as customer satisfaction, business processes, learning, and growth.

balance sheet

profit and loss statement

balanced scorecard

budget

When an organization is evaluating its performance, it should not only

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