When analyzing quality cost data gathered during the initial stages of a new management emphasis on quality control and corrective action as part of a product improvement program, one normally expects to see Increased appraisal costs with little change in prevention costs Decreased total quality costs Increased prevention costs and decreased appraisal costs Decreased internal failure costs Question 5 ( 1 point) The most important measure of outgoing quality needed by managers is protuct performance as viewed by The customer The final inspector Production Marketing Question 6 (1 point) Quality costs are best classified as: Cost of prevention, cost of appraisal and cost of failure Direct, indirect and overhead Cost of inspection and test, cost of quality engineering, cost of quality administration and cost of quality equipment Unnecessary