Question: When communicating with a customer via e - mail, you should rely on e - mail for both formal and informal correspondence. use jargon, slang,

When communicating with a customer via e-mail, you should rely on e-mail for both formal and informal correspondence.
use jargon, slang, and emoticons to set a friendly mood.
use lengthy and detailed sentences.
use both upper and lowercase letters.
When communicating with a customer via e-mail, you should rely on

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