Question: When customer-related data are often .41 kept in different locations within the company that are not integrated to provide a whole-of-customer perspective, this is DS:

When customer-related data are often .41 kept in

When customer-related data are often .41 kept in different locations within the company that are not integrated to provide a whole-of-customer perspective, this is DS: called (iba 1) Product silos Functional silos Channel silos Market silos The lead management, campaign.42 management, and event-based marketing are CRM tools that are used in (l 1) Customer acquisition Customer retention Customer development All of the above

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