When implementing a change, it is critical to evaluate the change utilizing metrics. Metrics can be qualitative or quantitative in nature. think about a time that your organization (past or present) underwent a major organizational change initiative. Then, provide answers to the following:

• Share details about the organizational change.

• Explain how the change was assessed and evaluated.

  • What type of metrics were utilized?

  • What were the benefits and drawbacks associated with the metrics utilized?

  • What revisions to the metrics would you make to gather more information about the change initiative? Explain.