When Jerrold requires the HR staff to interview for positions at other firms, he risks being immediately confronted with which of the following costs associated with voluntary turnover?

Multiple Choice

• a negative culture swing

• loss of staff talent and knowledge

• discrimination claims

• workplace violence

• less interest from qualified applicants

2.

Jerrold encourages a culture where not only his direct reports but all managers in the company have open, candid, and healthy dialogue with employees that often involves tougher conversations about their performance and/or future. He attributes his ability to foster this sort of culture to a role he assumes as a(n)

Multiple Choice

• figurehead.

• disciplinarian.

• teacher.

• internal consultant.

• executive coach.

3.

One way that Jerrold ensures that any failures of his HR team are not so global that they impact the whole organization is to

Multiple Choice

• pilot changes with a smaller group first and assess outcomes.

• only allow seasoned employees to suggest changes.

• limit any policy changes to U.S. employees.

• limit any policy changes to those costing under $100K.

• limit any changes to those not impacting employee benefits.