Question: When making a claim by using online customer support, which information should you provide first in the body of your comments? Where you purchased the

When making a claim by using online customer support, which information should you provide first in the body of your comments?
Where you purchased the item and for how much
Your reason for writing
A list of product defects
Statement of goodwill
Name and contact information
When making a claim by using online customer support, which information

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