Question: When something has gone wrong, which of the following do customers generally want to happen? Group of answer choices Express their frustrations among their friends
When something has gone wrong, which of the following do customers generally want to happen?
Group of answer choices
Express their frustrations among their friends and take their business elsewhere.
Tell someone what happened and demand compensation for the mistake.
Tell someone what has happened and express their feelings, then receive a solution to the problem.
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