Question: When speaking on the telephone, use _ _ _ _ questions to gather information and _ _ _ _ questions to verify what is heard.

When speaking on the telephone, use ____ questions to gather information and ____ questions to verify what is heard.
Multiple choice question.
open-end, closed-end
closed-end, personal
personal, open-end
closed-end, open-end

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

Below are two case studies, I want answers to the following case study CASE STUDY 1 Health Care Partners, Inc. Background Health Care Partners (HCP) was a 40-year-old company providing health care...

Q:

4) Parktown Realty Inc developed an upscale condominium complex. On October 1, Miranda Wine signed an offer to purchase one of the units. Part of that document said, "This offer is irrevocable by the...

Q:

2002 saw an unprecedented number of corporate scandals: Enron, Tyco, Global Crossing. In many ways, WorldCom is just another case of failed corporate governance, accounting abuses, and outright...

Q:

When speaking on the telephone, use _ _ _ _ questions to gather information and _ _ _ _ questions to verify what is heard.

Q:

Chapter 2 The Origins of Software Chapter Overview Make an overview of the primary purposes of this chapter. What is the main concept introduced in this chapter? What kind of strategies should...

Q:

Multiple Choice question. Select the correct answer. 1. The first step in a logical diagnostic approach is to ________? A. Gather information. B. Rectify the problem. C. Research the information. D....

Q:

Complete the Storyboard template below using the completed script that follows: ARTICULATE STORYLINE COURSE STORYBOARD TEMPLATE: Course Title: Labor Distribution Reporting Section 1 Course Slide...

Q:

Student Assessment Workbook CHCDIV003 - Manage and promote diversity Assessment task 1 Written Questions: Assessment objectives The student will demonstrate the knowledge to manage and promote...

Q:

Literature Review Examples Find a peer-reviewed literature review article that you will use as a source in your literature review. In three hundred words provide a critical analysis of the article...

Q:

BUSINESS LAW - BLAW150 - Winter 2017 Instructor: Frank Fischer ASSIGNMENT #2 - 1st Alternative DUE DATE: Friday April 21, 2017 11:59 pm I have decided to create two (2) alternative assignments for...

Q:

Mac Faber was the controller of the Lewiston National Bank. In his position as controller, he was in charge of all accounting functions. He wrote cashiers checks for the bank and reconciled the bank...

Q:

Joanna and Leroy Williams have been married for 15 years. They have two children, Shoshana, age 12, and James, age 9. While Leroy always drank, it has only been a problem for the last 6 years. He...

Q:

Assume that interest rates on 2 0 - year U . S . Treasury ( Government ) and U . S . corporate bonds with equal coupon rates but different ratings, all of which are noncallable, are as follows:T -...

Q:

Assume it is Monday, May 1, the first business day of the month, and you have just been hired as the accountant for Colo Company, which operates with monthly accounting periods. All of the companys...