When the cost of services from a shared activity is services by an outside supplier, general managers have a strong incentive O greater; to use the services of shared activities O less; to use the services of an outside supplier O less; to use forward contracts to lock in service costs for a shared services division in a firm than the cost of comparable O greater; to use the services of an outside supplier

When the cost of services from a shared activity is. for a shared services division in a firm than the cost of comparable services by an outside supplier. general managers have a strong incentive. greater: to use the services of shared activities less; to use the services of an outside supplier less, to use forward contracts to lock in service costs greater; to use the services of an outside suppsier