Question: When using the direct approach for a bad news message, which of the following should be included at the close of the message? A) A

When using the direct approach for a bad news
When using the direct approach for a bad news message, which of the following should be included at the close of the message? A) A positive statement that suggests your credibility and authority for decision making B) A positive statement to maintain a good relationship with the audience C) Reasons for the situation or decision D) A statement assuring the audience will not happen again E) Suggestions on how to prevent the situation from occurring again

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