Question: When writing a negative response to a complaint letter, you should try to use phrases such as Our company policy does not allow . .

When writing a negative response to a complaint letter, you should try to use phrases such as "Our company policy does not allow ..." to explain the reasons for your refusal. True or False?
Group of answer choices
True
False

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

Q:

answer this questions in detail 1) A sample of four electronic components is taken from the output of a production line. The probabilities of the various outcomes are calculated to be: E}; [0...

Q:

3.The process of communication effective only if the receiver . (1 Point) pays attention to the speaker understands the idea knows the topic before hand has interest in the information 4.Which is the...

Q:

please type answer M9. Assignment: Revise Your Sunny Time Sunglasses Complaint Submit Assignment Due Thursday by 11:59pm Points 100 Submitting a file upload Remember the Sunny Time Sunglasses...

Q:

As a manager at The Hotel Bellingham, one of the most difficult responsibilities you will have is speaking with upset guests and handling guest complaints. Before this assignment, you will have...

Q:

Please answer these questions based on the "Excellence in Business Communications, 1 2 th Edi." book. Within an hour and a half would be much appreciated. Applying and Interviewing 1 . Within two...

Q:

QUESTIONS A . Write a five part purpose statement for each of the scenarios below. ( 2 marks per sentence = 1 0 marks ) 1 . Document: Letter Purpose of document: To describe Information: New product...

Q:

Rev.Confirming Pages C H A P T E R 7 Planning, Composing, and Revising Chapter Outline The Ways Good Writers Write Activities in the Composing Process Using Your Time Effectively Brainstorming,...

Q:

Janet Shey currently works as a dietary aide in a large assisted living seniors complex. Prior to a restructuring and the appointment of new management two years ago, Ms Shey had assumed casual...

Q:

CERTIFICATE IV IN FINANCE AND MORTGAGE BROKING - FN540820 Page 1 UNIT 9 MANAGE PERSONAL AND PROFESSIONAL DEVELOPMENT Unit Code: BSBPEF501 This unit describes the skills and knowledge required to...

Q:

This exam contains 20 sentences for revision, 5 passages to paraphrase and summarize, and 1 letter to write. SENTENCES FOR REVISION (20 MARKS) A. Make these sentences more reader-centred. Use the...

Q:

Question: What action steps are taken to ensure that translingualism unit designs and assessments promote content to build on their bilingualism, promote stronger social-emotional identity, and work...

Q:

Glycine is an amino acid that can be obtained from most proteins. In solution, glycine exists in equilibrium between two forms: (a) Consult Table 3.1 and state which form is favored at equilibrium. ...

Q:

Given the cell Cd | Cd(OH)(s) | NaOH(0.01 mol kg ) | H(1 bar) | Pt with Ecel = 0.0 V at 298 K. If Eca|cd=-0.40 V. Calculate (a) K for Cd(OH)2, and (b) AG, AS and AH for the cell reaction if (@E/T), =...

Q:

Which of the following is permitted by law to serve as an external auditor? a . A Certified in Management Accountant b . A Certified Public Accountant c . A Certified Internal Auditor d . A Chartered...

Q:

How can the accounts receivable ledger be used in managing a firms account receivables?