When you listen fully without judging, actively, you understand the view point of others and communicate better. See the example of Sherry in the chapter and the amazing results that she achieved because of her amazing active listening skills

By the way, I just gave you a hint for a lesson and an example from this chapter... You must still need do the work on developing your slide though: title, lesson, example!

Now on to the discussion:

How hard is it to be an active listener? Very hard -- hard -- easy: choose one the three.

Name two reasons why it is hard to be active listener for you (not in general or for others):

1.

2.

What are two methods you can use to improve your own active listening skills?

1.

2.