Question: When you must refuse typical requests, you should first think about how the receiver will react to your refusal and decide Question 3 options: a

When you must refuse typical requests, you should first think about how the receiver will react to your refusal and decide
Question 3 options:
a- whom or what to blame.
b- where and how to apologize.
c- how to invite further correspondence.
d- whether to use the direct or the indirect strategy.

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