Which HR characteristic is essential for resolving workplace conflicts?

A$)$ Strategic planning

B$)$ Conflict management skills

C$)$ Recruitment efficiency

D$)$ Budget management

Which of the following is NOT a component of organizational structure?

A$)$ Work specialization

B$)$ Departmentalization

C$)$ Chain of command

D$)$ Market share

What type of organizational structure involves combining functional and product departments?

A$)$ Functional structure

B$)$ Divisional structure

C$)$ Matrix structure

D$)$ Network structure

Which concept refers to the number of subordinates a manager can effectively oversee?

A$)$ Chain of command

B$)$ Span of control

C$)$ Authority

D$)$ Responsibility

What is the primary role of a leader in an organization?

A$)$ Enforcing rules

B$)$ Managing resources

C$)$ Motivating and inspiring employees

D$)$ Handling administrative tasks

Which leadership style involves making decisions without consulting others?

A$)$ Democratic

B$)$ Autocratic

C$)$ Laissez$-$faire

D$)$ Transformational

Which management function involves setting objectives and determining a course of action?

A$)$ Planning

B$)$ Organizing

C$)$ Leading

D$)$ Controlling

Which theory suggests that specific traits differentiate leaders from non$-$leaders?

A$)$ Behavioral theory

B$)$ Trait theory

C$)$ Contingency theory

D$)$ Transformational theory

Which of the following is an example of non$-$verbal communication?

A$)$ Email

B$)$ Report

C$)$ Body language

D$)$ Phone call

Which feature of change management involves analyzing the impact of change on stakeholders?

A$)$ Vision setting

B$)$ Impact assessment

C$)$ Resistance management

D$)$ Communication planning

Effective stress management can lead to which of the following outcomes?

A$)$ Increased turnover

B$)$ Decreased job satisfaction

C$)$ Improved employee well$-$being

D$)$ Lower productivity

Which HR function is responsible for employee performance reviews?

A$)$ Recruitment

B$)$ Training

C$)$ Compensation

D$)$ Performance management

Which characteristic of HR involves ensuring compliance with labor laws?

A$)$ Strategic planning

B$)$ Legal expertise

C$)$ Conflict resolution

D$)$ Employee engagement

Which element of ergonomics focuses on the design of workplace tools and equipment?

A$)$ Task analysis

B$)$ Work environment

C$)$ Human$-$machine interface

D$)$ Organizational policies

Which personality perspective emphasizes observable behavior and the environment?

A$)$ Psychodynamic

B$)$ Humanistic

C$)$ Behavioral

D$)$ Cognitive

What type of office layout is best suited for collaborative work?

A$)$ Cellular office

B$)$ Open office

C$)$ Private office

D$)$ Hot desking

Which type of authority is based on expertise and knowledge?

A$)$ Line authority

B$)$ Staff authority

C$)$ Functional authority

D$)$ Positional authority

What is the focus of human relations management?

A$)$ Financial performance

B$)$ Technology implementation

C$)$ Employee well$-$being

D$)$ Market expansion

which major personality perspective includes the 'Big Five' traits?

A$)$ Humanistic

B$)$ Trait

C$)$ Psychodynamic

D$)$ Behavioral

Which component of effective interpersonal communication involves clarifying and understanding messages?

A$)$ Feedback

B$)$ Encoding

C$)$ Decoding

D$)$ Noise

Which feature of change management deals with employees' reactions to change?

$1$ point

A$)$ Vision setting

B$)$ Resistance management

C$)$ Impact assessment

D$)$ Change planning

What is a primary goal of human resource management?

$1$ point

A$)$ Maximizing profits

B$)$ Enhancing employee performance

C$)$ Reducing labor costs

D$)$ Increasing market share

Which characteristic of an effective HR department involves strategic alignment with business goals?

$1$ point

$)$ Administrative efficiency

B$)$ Employee advocacy

C$)$ Strategic planning

D$)$ Legal compliance

Which term refers to an individual$$s belief in their ability to succeed in specific situations?

$1$ point

A$)$ Self$-$esteem

B$)$ Self$-$efficacy

C$)$ Self$-$awareness

D$)$ Self$-$actualization

Which of the following is a primary function of the management process?

$1$ point

A$)$ Innovating

B$)$ Organizing

C$)$ Motivating

D$)$ Communicating

What does the term 'span of control' refer to$?$

$1$ point

A$)$ The number of layers in an organization

B$)$ The scope of a manager's authority

C$)$ The number of subordinates reporting to a manager

D$)$ The overall structure of the organization

Which leadership style is characterized by high involvement of team members in decision$-$making?

$1$ point

A$)$ Autocratic

B$)$ Transformational

C$)$ Laissez$-$faire

D$)$ Democratic

Which term describes the alignment of an organization's resources and activities to achieve its objectives?

$1$ point

A$)$ Strategy

B$)$ Coordination

C$)$ Planning

D$)$ Organizing

Which of the following describes the ability to understand and manage one$$s own emotions and the emotions of others?

A$)$ Emotional intelligence

B$)$ Cognitive ability

C$)$ Interpersonal skills

D$)$ Analytical skills