Which person is not providing a senvice that will help a retailer build a competitive advantage?

At the distribution center, Maria makes sure the merchandise is in stock at the retailer's store.

Takkar directs customers to check for merchandise on the company website rather than searching for the items themselves.

Tyrone is scouting a new location for an additional retail store. He chooses a spot that is easy to get to and has ample parking.

As a merchandise manager, Pam makes sure the store layout makes it easy for customers to find what they need.