Question: Which statement holds true for the problem - solving preses? It is necessary to identify all possible alternatives before recognizing a problem. A customer might
Which statement holds true for the problemsolving preses?
It is necessary to identify all possible alternatives before recognizing a problem.
A customer might not really want a solution to the problem.
Listening skills do not play a role in the problemsolving process.
In most cases, the customer is unable to offer suggestions to solve the problem.
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