Question: Which step in the decision - making process involves reviewing the plan, comparing actual results to the idealized solution, and recognizing the tendency for people

Which step in the decision

-

making process involves reviewing the plan, comparing actual results to the idealized solution, and recognizing the tendency for people to revert to old habits, often giving only lip service to change? a

.

Defining the problem. b

.

Seeking alternatives. c

.

Evaluating the solution. a

.

Implementing the decision.

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